Tim Hortons

I received a Tim Hortons gift card a while ago and seeing that I was going to be in the area, decided to stop and see what they offered. As I entered the store, I was greeted with a "good morning" and went to the counter and was also greeted with a good morning and what can I get for you.  After a few minutes I asked to have my gift card checked and then decided on a 4 cheese bagel toasted and from their specialty Cafe I ordered a small French Vanilla. I sat down and enjoyed both which were very tasty 😋. On my next trip down this area will definitely stop in for another bagel and coffee ☕.

I came all the way from Chicago and stopped here! I just want to say something on the whole drive from Chicago, I’ve never seen a place like this with such speed, cleanliness, and warm hospitality. I came with my family and we were so tired, but you were absolutely wonderful. The food, drinks, and donuts were all amazing! Thank you for welcoming us so kindly as guests

I went through the drive through. After I ordered, the person said, “Pull up.” That’s it. When I pulled up, the person did not say a single word to me. They reached their hand out for my card and gave it back without a word. Then later gave me my food without looking or speaking to me. They just handed it out the window while talking to a coworker. The food wasn’t even put together properly (thrown together) and wasn’t warm. The whole experience was just bad. At some point we need to start caring about customer service again.

I go out of my way to come to this Tim Hortons because their coffee is absolutely the best! The manager and staff are amazing—they know me by voice before I even start ordering, and I just have to say, “Hi, honey,” and they greet me warmly. Every visit feels personal and welcoming. Their friendliness, care, and excellent service make this location truly stand out. Highly recommend if you want great coffee and a team that makes you feel like family!

This place is amazing! I’ve never seen a team like this one. Julie and Ghazi are so kind and friendly. I come here all the time. Even though I’m often in Oakland County and pass by many other stores, I always choose the Crooks location because they are fast and so nice. I never had to wait even a second for my order!