Tim Hortons

The girl with the nose ring is so rude and i’ve ordered a hot chocolate 3 separate times and they see me and my partners face every morning ordering the same thing. last time they gave me a iced coffee i cannot have caffeine due to medication i take and my partner called and they gave us a free one next morning. then today we said frozen hot chocolate and she MIXED BOTH for whatever reason.??? it’s not okay. with the coffee on the side of the drink.

I wish I can give negative zero but no rating like tht Everytime when I go to order tea/coffee for 5 to 7 crew of my worker who work overnight In drive thru as soon as I order she greeted me with ugh u again even I dont finish my order she cut my order she didn't let me finished my full order to finished. Even I confronted her so I can solve the issue telling her is I did anything wrong with her or problem with me she ignore me She is white girl around 18 to 26 year old I been regular customer of this store for long but other server have no issue n serve me well only her

The coffee is okay, my food orders are always messed up; and I messed up I mean the food is always some how ruined by the manner in which it is handled. It's like they intentionally put the donut in the bag upside down, my chicken panini had a giant chunk missing from the bread, and they used the chicken salad mix instead of the correct chicken.

Came to this location at 5am want to order 3 orders of bites, coffee and a donut. Was told by the manager they dont sell food till after 6am. So if a business is open at 5 am then my question is why do they not sell foot till 6 am.

We only come to this Tims if it’s after hours for our usual location. The drinks and food are standard Tims quality, but the service here is kind of odd. There’s never any pleasantries from the order takers or the employees at the window. Just a “what would you like” and often times a completely silent interaction at the window with no response if you thank or greet them. Edit: came back again and we were ordering the 2 for $7 iced capp deal (works on any iced capp flavors except limited time). This tims doesn’t charge the drinks properly and instead of putting the items in as pumpkin ice capp or caramel iced capp, they put everything as the default flavors, and then add the flavors and such as extra flavor shots and add ons to make the drinks come out to more expensive for the customers.