Tim Hortons

One star is the only option you can give, but they wouldn’t have gotten none. Why did I just take my daughter there and had to get an instant refund because the gentleman making the food and not only was touching all over his hair, his hat and everything else not one time did he change his gloves. Then the gentleman making my ice cap, decided he was going to squeeze the whipped cream in the cup with his fingers and once I noticed his fingers covered in my whipped cream come out of my cup. I said no I want a refund and he said that he knew what he was doing with his fingers all in my cup. Then they proceeded to make me wait for my refund as if I did something wrong because they were being pure lazy. Then didn’t even clean off the countertop area where they’re making the food just slap someb

I stopped in at the Grand Blanc location on Sunday at around noon and ordered a Mocha Latte. I was informed that they were completely out of regular milk and only had almond or oat milk available. I reluctantly accepted the oat milk, but it definitely wasn't what I was expecting. The guy that served me, did apologize and tried to make the best out of the situation. There were about 5 or 6 young staff members behind the counter, and they were mostly standing around, laughing and joking. Considering that it wasn't late in the day, there is no reason for them to run out of milk. There were several staff members that could have made a quick dash to get milk, because they were not exactly busy. I thought that was pretty poor service, because Tim Hortons running out of milk is like McDonalds run

I've been a Tim Hortons guy as long as I remember. The Grand Blanc location is horrible. I moved here last year and I have given them several chances. The constantly forget things at the drive through. The food is often luke warm. Today my poor wife who can't drive ordered delivery and they completely left out her sandwich and sent her a cold stale hashbrown. I try calling to talk to someone and just get a busy signal for over an hour! This location is giving Timmy's a bad name.

I ordered a 12ok of hot chocolate and 1 donut to pickup and have ready. I ordered at 6:02am it wasn’t ready when I got there so I had to wait which was ridiculous in itself because I ordered and paid ahead for that very reason so I wouldn’t have to wait…it wasn’t ready u til 6:37 are you kidding me?!? For hot chocolate and a donut!? And there wasn’t a single customer in site!! 3 ppl working inside! Unbelievable, this location is pathetic!

Ordered a large coffee, they handed me my drink it felt hot so I didn't think much of it. Left it alone to have it cool down a little bit. 10 minutes later I finally decide to open the lid and all thats is the cup is hot water