Tierra Mia Coffee Drive Thru

Drinks are good, but what it really lacks is the speed and some service. Drive thru line is so long sometime it goes out to the street. We order certain drinks or muffins either hot or cold and they do the opposite sometimes. Staff are constantly working tho, you will see 4-5 employees all working hard which is why its easy after all the orders something will go wrong in some orders. We been regulars for a while and will still continue to be, we only hope that the service time shorten.

Everyone is attending the drive through customers and ignoring the instore customers line. Waiting over 10 minutes to order inside thinking it’ll be quicker than waiting in the drive thru line. Why is no one set at the cashier? Everyone is focused on making the drive through orders. They should hire another person or two, I am sure they can afford it with long lines in the street daily.

Drinks are good. Staff at both locations are mostly courteous but feel very disorganized and mismanaged . Went through drive thru today and the person taking orders must have been new. After clarifying my order for the person multiple times, I was still missing items. I order the same thing every time and there never has been any confusion? Didn’t feel it was worth my time driving back for it. Also never received a receipt so not sure if I was charged correctly or not. Probably better and quicker to get down and order instead of going through drive thru. Opposite experience at pico location. Staff seem slow and distracted when ordering inside and order takes awhile. However, never had bad drive thru experience and service is always quicker.

Tierra mía has always been my favorite since around 2015. It doesnt matter what store I visit the flavor is pretty constant. I usually do get them half flavor because the drinks are a bit to sweet to my taste, but they are just great the way I order them. Their tres leches muffin warmed up is always great, so are the churro muffins. My drinks of preference are alwahs the horchata cold brew, horchata latte, horchata frap and coconut cream frap 😁

I got there at about 9am on a Wednesday and they were surprisingly busy. There’s a high school right across the street, so the atmosphere in the weekday mornings might not be the best because there’s so many high schoolers there. There’s also a Starbucks nearby and I was bothered by how many kids had Starbucks drinks and were hogging tables. That being said everything cleared up at about 10-10:30ish and even with all the high schoolers there I managed to snag a table to work at. The drinks and food are amazing - no surprise there, my fave is always the tres leches muffin. I tried their strawberry matcha this time and holy moly I’m OBSESSED. I’m pretty picky when it comes to my matcha and the taste but theirs is amazing. I usually order an horchata frappuccino but the coco loco was drawin