The UPS Store

The associate who assisted me was very friendly, respectful, and professional. They answered my questions clearly and made the process quick and easy. I really appreciated the good customer service during my visit.

I mailed a package on 02/09/2026 from Wetumpka, Al to Onamia, MN. This package was needing some additional tape to the box before shipping. I asked the counter worker could I use the tape to seal the box. She stated, that they would add the additional tape before shipping. So therefore, I trusted her to do that. However, after speaking with the receiving person the bottom of the box was not sealed tight. I am fortunate that it stayed sealed until it arrived. My point is if you (as the employee are not going to do what is necessary for a customer then by all means let the customer use the tape).

Kamari, went above and beyond making sure my son gets this much-needed package. It went to Cali came back Alabama and back to Cali for delivery. I would definitely recommend this location because of the service he provides. Exemplary Customer Service!

Dontasia, The young lady who was so patient with helping me with my copies, is the reasoning for the high rating!!!! The staff was very professional when I walked in, greeting me with a smile and eagerness to help. I highly recommend this location for all your administrative etc., needs.

I had them pack & ship a box for me. It was 13inch plates that weighed 5 lbs. It cost a little over $15. A couple of days later I shipped a little 4 inch square box that weighed less than a pound. It cost me almost $29. They both were going to towns in AL. They both were going just regular ground shipping. I looked up prices on the website & it was $17. When I asked the manager, she said their prices change every day & the scales are not always the same. I will protest at the main office!!