The Tipping Point

I love this place, BUT today was super disappointing. Got some nachos and the took a super long time to get them, they came out cold not the end of the world. Ate 2 chips and there was a hair in the cheese! The girls were back there gossiping about customers and the young boy in the back was very rude, I asked for service and he shooed one of the girls up to register. It will be a while before I return to the tipping point.

If I could leave 0 stars after how I was talked to I would. I simply ordered potato wedges. They smelled great but as soon as I opened the box I was surprised to see 6 wedges for $8 seems really steep. I was also extremely dissatisfied by the taste. The fryer was obviously not up to temp because they were pure mush. I didn’t have much time and decided to just eat a couple in my car in the parking lot before heading back to my work. I picked up my second wedge and noticed a long hair wrapped around it more than once. I closed the box and went back inside only to be talked to like I was the problem. The woman who i first spoke with tried to tell me it was a “corn hair” because they use the same fryer. I’ve never seen such a long curly corn hair. Then she instantly got defensive with me and t

So disappointed to see such a drastic drop in qualify. Most notably the " wood fire grills chicken" I remember when they first opened it was hands down the best chicken I've ever had. And now it is not at all the same quality meats and it seems as if it's just boiled in chicken broth, it's discolored like a neon yellow and full of fat. So sad to see him go downhill.

If you’re going to order in person, it’s fine. The food is always delicious but they’re terrible on DoorDash. They post items available to order but then they’re not making them anymore so you’re charged for food you don’t get. This happened twice with churros and today with my street corn. DoorDash issues credits for missing items but I’d rather not spend the money for a credit and also prefer not to experience the disappointment of not getting food I ordered. Fix your online menu through ordering services.

This place rocks! The tortas and churros are legit! Goin back for more...