The Sugar Shack

Hadn't gone there since they burned my pizza a year a go. Went there for late morning breakfast yesterday and had a very big meat lovers stuffed hash brown and it was good. The dark coffee didn't taste as dark as I liked but was okay. Was expecting the food to come out quickly because not many people were there and it came out very very fast so is pleased with that. Initially there were a few small flies bugging me but once I killed one the rest seemed to lose interest. Really nice atmosphere especially with all the big Windows letting light in. This time the server seemed attentive, knowledgeable, experienced

Every time I come here I order the same, simple iced latte. Without fail, every time I wait at least 30 minutes. Today, I waited 43 minutes for my 2 iced vanilla lattes. There was maybe around 13 people in the entire building including staff; all seated and waiting for their orders. I could not recommend this place less.

I like the backroom with the taps. Recall when the was the 218. Had a breakfast bagel and hot tea. Only one restroom, a unisex, so I had to wait to wash my hands, but it was clean and looked nice.

Arrived at the Sugar Shack at 11:10 am, there were tables available for seating, it didn't seem too busy. When we went to order the cashier explained that if we wanted to order pizza it was going to be a minimum of 30 minutes to wait because there were 7 pizzas ahead of us. We decided to order something else because we thought it would be faster to not order pizza. I ordered the adult grilled cheese, and my friend ordered the Caesar salad with chicken. The total was $32. We were never given a wait time. We stood by the window thinking it would be maybe 10 to 15 minutes. After 20 minutes of waiting I went and asked how much longer it would be, and they told me another 6 minutes. We ended up being there for a total of 37 minutes from walking in to walking out with our take-out food. When I r

I would give this 0 stars if possible! 2 years in a row now our cake order has been lost! I want to support the small business so this year I went in personally and ordered a cake. I was told Erin would call me with any questions and if a deposit was needed. I didn’t receive a call, so I assumed all was good. My mistake….I called this am to find out what time the cake will be ready and I am told the ticket was lost. The same thing last year except we had put a deposit down. We are done with Sugar Shack. The baker would not even take my call. Very poor customer service!