The Restaurant Store - Lancaster

I bought a case of glassware online from this vendor. Super fast shipping and excellent protective packaging. Customer service went above and beyond when replacing some flawed pieces in the set, which I'm otherwise super happy with. Would definitely recommend.

First off the people here are so friendly! ☺️The store is very clean. They have so many options whether it be a giant jar of pickles or a slushy machine. There really is everything you would need for a restaurant. And my personal favorite is funnel cake mix. It’s so hard to find but they have it in bulk here. They also bring your cart out for you which is so convenient.

The personnel are friendly and helpful and I am always greeted with a welcoming hello. The supplies are pretty diverse as are the selection of canned goods.

We’ve been coming Here off and on since the Days of Walt, And today decided to save some money and become members, Santos Helped us expidite the process in under five minutes we were new members, And saving Money, He was spectacular and even carried our box out to the car “just like Walt would have done” As Santos Said, I really hope you applaud this Super Helpful Guy and Continue to promote such spectacular employees like this and give him every opportunity He deserves to grow within your company

I ordered two items containing glass bulbs. Rather than pack the items in a carton, they simply taped the two boxes together and placed a shipping label on it with no protection whatsoever. They refused to provide a refund for the damaged product full of broken glass. Update: Business's response indicates they take "great care when packing orders". Take a look at the attached photo (note the label on the item shipped without a box and broken glass), and judge for yourself.