The Original Hot Bagels

I love the bagels here - they are the closest quality to NYC. They have a great menu with breakfast sandwiches and I order online and my order is ready in 10 minutes. THe most impressive thing is that they are always fully staffed with efficient employees! Good for breakfast or lunch - Great place for a gift card purchase.

Best bagel place in the area! Their breakfast sandwiches are freaking amazing. Fresh baked bagels and fresh ingredients. Very friendly staff! They will bend over backward to make sure you are a happy customer. Definitely give them a try. You won't regret it! Tell me that the sandwich doesn't look good. Yum yum!

Do yourself a favor and find the next closest bagel shop and go there instead. They simply do not care about customer service here. I come here occasionally when I'm in the area, and at least 50% of the time, they get my order wrong. Today, they ruined the last bagel of the the flavor I wanted by messing up my order. I brought this to the manager's attention, along with how often my order is wrong, and she was totally unconcerned. They simply remade my order with the next closest bagel flavor and handed it to me with no apology or any other attempt to retain me as a customer.

What the heck the way they treated me today was horrible and I ordered exactly at 7am and order here often say three times a week! My husband picked up Starbucks in Hockessin and then I ordered. They advised that they had just opened and that it would take approximately 15 minutes. I explained my husband had a meeting however, could they please rush I received a text from my husband at 7:06 explaining that they hadn’t had bagels delivered yet and could I please come back out so he can go home and prep. No problem I advise him and I got back in my car and went to the shop. I I arrive there at 7:18. I was given my husband‘s sandwich. However, when I asked about my plain cheddar bagel, I was told there were no cheddar bagels. I then said I will take another bagel. I see you have egg This was

I love this place. It is a nice spot to have a bagel with limited space. The staff is nice and the bagels taste good. They have plenty of bagels in the morning. So, that is the best time to go.