The Honey Baked Ham Company

Just a hot mess. Had to call as no one was at counter. Ordered 2 roasted turkey sandwiches with NO honey mustard. Only 1 in bag when we got home. It had honey mustard on it when receipt even said Non. Thankfully only got charged for 1. Will not be visiting again! Then went to heat and no glaze packet included 😵‍💫

I had the worst experience at the Honey Baked Ham in Lawrenceville Suwanee Road! After ordering my ham online, I was u able to get the ham I had requested. According to the cashier, since I did t prepay, it was guaranteed. I explained to her that this was not stated when I reserved the ham so how was I supposed to know. The cashier that was waiting on me was very rude and unapologetic along with another cashier that seemed to repeat what the other one was saying. I have never experienced this before. In addition, I called The “corporate office” and supposedly the person who took my information submitted it to this particular store for the manager and/or owner to call me back. Sadly to say, no one has called me and. It’s been at least 3 weeks since I submitted my complaint. Where has happe

This was my first visit to this particular location. I had a lengthy wait due to the Christmas rush, which was no problem at all since the level of customer service I received from both the manager and the staff I interacted with was fantastic. Will definitely patronize this location in the future.

Had the pleasure of working with Marilda and her staff for some large catering orders. They were very professional, helpful, and kind. They are very willing to go above and beyond for good service. Will continue to order from them and highly recommend.

Thank you Alan for your help. Atmosphere I gave 1 star because the manager was rude! I understand the lines are crazy but she literally touched me to question me. No pleasantry’s at all. Customer service matters.