The Crab Depot

When I first started going to this crab place it was pretty decent and the crabs were good. Maybe around 2019-2021. One time I placed an order and they shorted my crabs. I called and they partially resolved the issue because they still ended up giving me the wrong thing. I laid off of them for a while. I moved to a different area and wasn’t familiar with other places so I said let me go back to them. Ended up getting an order of crabs and the crabs weren’t fresh. You can smell the strong ammonia scent coming from the crabs. I called to allow them to know, but at the time I started having car trouble and took the L since I couldn’t get back to that side of town to deal with the issue. I simply said I just won’t bother with this business anymore. Now a year later I’m currently pregnant and w

Yes, the legs had meat in them however, that was all of the meat. The body portion was empty. To be clear I was not complaining about the price my issue was that I paid for five crabs and only three were edible. - Yesterday was my first time visiting this establishment. I chose to go here because of the great reviews. I purchased five super males. Out of the five, two were hollow. I called to inform the staff and was told that I could bring them back for a refund or replacement. I respect the return policy however, it is not always feasible. I live an hour away from the location and am not going to waste my gas money. The crabs were good but very overpriced for only three that were edible. I will drive for crabs but I will not drive to return them.

I got the biggest male crabs on the menu, and the biggest female crabs, with a half dozen total. I received two separate bags and strategically the female crab bag was placed the the bottom bag. The male crabs were fine, no problems. However when I got to open the female crab bag, there was one XL female and two small to medium sized females. This has always been a fear of mine, to order crabs and they put the correct size crabs on the top and smaller crabs on the bottom just to misdirect you. Can what's crazy is that in my stupidity, I gave them a $10 tip for working with me on my order, as well as buy other items out of support. Nevertheless, I will never be returning, and will never approve or recommend this establishment to anyone.

I never got to try it ,I think the employees were racist ,being the only white guy in the store they walked past me 3 times to wait on people in front of me ,and behind me , I really wanted the double crab cake dinner ,but I was totally ignored . I've not tried since ,and won't .

I reached out to crab depot 3 times so they could make the order right before I left a bad review. I ordered a bushel of blue steamed crabs for $202.00. The claws were mostly dried and over seasoned. Seasoning needed brushed off. Was no the best of quality. The same day they ran a special for $169.00 and I also ordered a bushel to be delivered on September 25 2025. I was sent an email saying not sure of day and I confirmed it in the email and by phone and was told it would be delivered on September 25th. Order was sent on August 9th and the bushel I picked up, which I drove from Pittsburgh pa to pick up was on August 7, 2025. So I had to clean out freezer to fit delivered order in and sent email on mistake. Plus this crabs were very dry over seasoned most of the crabs were garbage and ined