The Cookie Factory Bakery and Cafe

I needed a cookie cake for a baby shower and I wanted to support a small business. I was pleased with the options of the premade cakes. I was able to get a customized cake in less than 5 minutes, with great service. By the end of my party, the cake was demolished and everyone was going back for seconds. I highly recommend this place! The cake was delicious.

Don’t remember her name, but the cashier was so sweet and nice to us, we were there when they were about to close (sorry about that), and she was really friendly and our goodies make the way back to STL a delicious trip!

I love the cookie factory! It’s my favorite place to visit when I’m in town. The new location is cozy and welcoming. I like that there are prices for everything so I know what to expect. The pricing has gone up since I was a little kid but inflation is no joke. I can’t imagine complaining about pricing when everything has skyrocketed. I’m so happy they’re able to adjust and keep things running smoothly! The girls at the front counter have always been friendly and accommodating. The owner was super busy and stopped baking to check in on us. Just wanted to add, some of these bad reviews are laughable and don’t make sense. I don’t think people realize how long it takes to decorate the awesome baked goods. People will complain about anything these days.

This is the second year in a row ordering my son’s birthday cookies. Both times placing my order was a breeze. This year was soccer themed and the iced sugar cookies look so good! The Messi soccer cookie cake was also great. I really appreciate the owner for taking my order on Mother’s Day!! I was late placing my order and bless her for taking it that day and putting my mind at ease.

I ordered through Grubhub, got the 3 gourmet cookies and 4 super cookies. When I arrived to pick them up they were all stuffed into little white bags. I feel like for the price they are charging they could be a little more fancy or professional with the package. The cinnamon roll was kinda hard different texture than your average cinnamon roll. The gooey butter cookie, peanut butter, and snickerdoodle were my favorites. But the cookies really didn't have much flavor.