The Coffee Bean & Tea Leaf

I’m really disappointed with my recent matcha protein drink from The Coffee Bean & Tea Leaf. Unfortunately, it was one of the worst experiences I’ve had there in a long time. The drink itself was completely off. It was overly sweet to the point where it overpowered any matcha flavor, way too milky and not nearly cold enough. There wasn’t enough ice, so by the time I actually received it, the drink was already lukewarm. It was also still noticeably powdery, with clumps that clearly hadn’t been blended or shaken properly. It tasted like the protein and matcha weren’t mixed correctly at all, which made the texture unpleasant and gritty. What made the situation even more frustrating was the service! I was waiting in the drive thru while my drink sat by the window for several minutes as staff

Delicious coffee. I was recommended a drink and asked the lady taking my order if she recommends as well and she helped me along the way. Great customer service!

I’ve been coming here to do school work and study for months now and I have never had a bad experience. Staff is super friendly, quality of drink is spot on 👌. Quick and fast service. I always feel welcomed when I come in.

The staff are so friendly, the vibe at thi coffee shop is clean, warm, and inviting; the community, the music, and despite the heavy traffic and "parking wars" outside, lol. I can always focus and get work done inside. The staff members always greet you with a smile, sometimes deliver to your table and even remember my "crazy" coffee bean request! This is my favorite Coffee Bean in Cali and thier staff members are amazing!!!

This coffee bean and tea leaf location leaves much to be desired. Especially the service the lady working the night drive through windows has zero customer service skills. She wasn't friendly nor welcoming. This was my 1st and last time coming to this location.