The Cheesecake Factory

Food is tasty most of the time; however, the large portions we've loved over the years have been impacted my Skimflation. This essentially paying more for less so we'll only visit for special occasions. My favorite was the Bang Bang chicken and shrimp which is now a whopping $30 as is most of the entrees. Cheesecake slices are good but also going up in price with the slices getting thinner. Good food but just getting too costly.

Went to Cheesecake Factory for lunch on a Monday and it wasn’t too busy, which was perfect. The bread was warm and super good, the Alfredo fettuccine was rich, and creamy, and the crispy crab bites were flavorful with a nice crunch. The Asian lettuce wraps were fresh, and super crunchy, definitely a great lighter option. Overall, everything tasted fresh and the experience was really enjoyable.

I’m honestly very disappointed with our recent experience at The Cheesecake Factory. One of our cocktails was served in a broken glass, which is completely unacceptable and could have caused an injury. The only “resolution” offered was that they wouldn’t charge us for the drink and even that only happened after we specifically asked for it to be removed from the bill. No manager came by to apologize or take accountability, which made the situation feel brushed off rather than taken seriously. Service overall was lacking. Our server was rarely around, and we had to ask multiple times just to get water refilled. There were long gaps between check-ins, which made it frustrating whenever we needed anything. We felt like we were constantly waiting. As for the food, it was average at best. No

I absolutely love the cheesecake factory but not on a busy Monday night. Food was perfect but my company was staying too fall asleep by the time we got it, so we had to get dessert to go. I wonder if this spot at the mall is just always busy because the dining choices are few. But always a pleasure going to the cheesecake factory.

We had a great experience at The Cheesecake Factory thanks to Oscar, the manager in charge. We ran into a few order difficulties at first, but Oscar stepped in right away, handled everything professionally, and truly made it right for us. His customer service, patience, and willingness to go above and beyond made a big difference in our visit. Because of him, we left happy and satisfied. Thank you, Oscar, for turning things around and providing excellent service!