The Burger Experience

I WILL NEVER order from here again ! We ordered on doordash and everything was wrong. My friend ordered a bacon burger with fries and her burger was wrong it did not have any bacon on it. I ordered a burger with no bun and it did not have the sauce on it . i ordered parmesan fries and they sent regular fries. i ordered a diet coke and i got regular coke. I even tried to eat the burger without the sauce and it was so gross and burnt. I threw it in the trash.

Interesting experience so far 🥀why does my burger taste weird and look funny

I tried this place 3 times. I thought it had to be a fluke. All 3 times my order was missing 2 of the 3 or 4 items I ordered. Ordered the same thing every time. A burger, fries, drink, onion rings. That’s pretty simple. I got a drink and fries. A burger and a drink. And onion rings and fries. That’s ridiculous. And it’s always cold. I should have really, really not tried 3 times.

DONT eat from this place. I wish I looked at reviews before ordering from this place on GrubHub. First they’re over priced, second I started eating my burger then realized there was a thin long straight brown hair in my sandwich! DISGUSTING! I also noticed the veggie burger had a sour taste, but it was too late because I already ate some of it. A few moments later I started having a terrible stomach ache and didn’t feel good at all! This place is terrible, over priced, and unsanitary. I would give 0 stars if I could.

Unfortunately you can't actually go to the burger experience. They only offer food through Uber Eats and Grub Hub. My wife and I decided to have dinner at Smokey Bones (the company the makes the Burger Experience) anyway. I'll plan ahead and make a pickup order through Uber Eats next time I want to grab a sandwich from "The Burger Experience". Delivery didn't work out so well last time... I got a 1/2 lb Burger, no pickles, it was perfect. She got a pulled pork sandwich, it was a little dry, but they offered a variety of sauces and she ended up enjoying it.