Taco Casa
Duncan, OK · Fast food restaurant
- Address
- Taco Casa, 3355 US-81, Duncan, OK 73533
- Phone
- (580) 786-4365
- Website
- www.tacocasatexas.com
- Status
- Closed · Opens 10 AM
Taco Casa is a restaurant located in Duncan, OK. It is one of 66 restaurants listed in Duncan. Its 4.2-star rating matches the Duncan city average of 4.3 stars. There are 10 photos associated with this location.
Hours
| Saturday | 10 AM–9 PM |
Customer Reviews
The menu pictures do not do the actual product justice as in the actual product is much larger. The food has a great taste along with plenty of meat, beans and what ever else is on what it is you're ordering. The staff is friendly and cordial, the prices though seem a little high as you look at the menu however again that is made up with the completed product that is delivered to you at your table hot, fresh and with expediency. The location is kept clean by the constantly moving staff.
I came here about 330 today to get my dad some food because he likes the food from here. I'm a manager at a restaurant and I would never allow my employees to man a drive through the way the woman today did. She didn't say anything just took the money and the shoved the food out the window and when I went to tell her to have a good night she shut the window. That is not good customer service. You have to make the customer feel welcomed and I didn't feel like they wanted our business. Is that how taco casa trains their people to handle the customers if so do better.
⭐ 1 Star Dishonest pricing and terrible customer service. They raised their taco prices but didn’t update the board. When we got to the window, we were told the total was $48.99 for 20 tacos — when it’s normally around $28.99. That’s a 72% increase, with no heads-up or sign. We asked them to honor the price listed on the board, but the manager refused to do anything. No apology, no adjustment — just told us that’s the new price. And let’s be real, these aren’t even authentic Mexican tacos to be charging $2.50 each. We ended up canceling the entire order. If a restaurant makes a mistake, they should fix it — not pass it onto the customer. He also asked for my receipt back so I wasn't able to take a pic of it. This place has completely lost our business.
First they didn’t give us our drinks I over looked it. But when we gotten our food I took one bite and there was a long black curly hair in my burrito 😑 when we brought it to them the lady smiled an told them to do better we asked for a refund and they tried to make us wait 30 mins bc they didn’t want to go outside to get there manager. Disgusting behavior disgusting food
Came and got some food last night about 9ish. Ordered 4 super tacos and 4 regular tacos with a super nacho. Total was about $42.00. All of the super tacos had lettuce though I asked for them to remove the lettuce. Also two of my super tacos had cheeses only no meat. I will not be returning to this establishment.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.