Taco Bell

i’ve worked in the food industry for 15 years… i understand how stressful these jobs get especially around the holidays. it’s draining, you’re over it and definitely considering quitting by the end of it all, i get that. however communication is key, I don’t mind waiting, things selling out, etc. i get it. however it’s so important to take care of your customers, especially ones who are there in person and have been waiting 45 minutes. I only went to taco bell cause my bonus kiddo wanted some steak on a soft tortilla with cheese… nothing much, extreamly simple. I kept checking in with different employees just to get told it would be done soon and it’s busy. low and behold after finally getting an employee to stop and actually check for the order, they handed it to someone else on accident

I was nervous because the drive through line was long, but it moved surprisingly quickly. My order was taken promptly, politely, and clearly. My items were all correct and still warm when I arrived home. Great service.

I wasn't going to write a review about the horrible experience myself and the 2 other people I was with had here tonight, but now that my girlfriend and I are awake at almost 2:30am with her having stomach issues due to having cheese put in her food after we went back in twice to tell them it was incorrect. We ordered $64 worth of food and they forgot 3 items and put cheese on things that is for someone whose lactose intolerant (which I went back 3xs to have it corrected and the items were still wrong). To make matters worse, the items that we did receive barely had any meat in them and at the point we actually left the store, everything was cold and soggy. I have worked in fast food before and I understand people making mistakes and understand that it was a busy Saturday night, but this w

The gas attack of all fast food. This place is not great. The food is soggy and nasty. That’s why it’s cheap. And the service isn’t much better. Not a great atmosphere to chill in as well. The Baja blast and Baja blast midnight is the only place to zip through this drive though. Otherwise avoid this chain 🤮

You ever have 2 of the same businesses near you, and you say to the wife "don't go to that one, go to the GOOD one"? This T-Bell is the good one. Worth the slightly longer drive to know my order will be correct, and the face behind the counter will be friendly with a smile.