Taco Bell

I've eaten at Taco Bell here in Woodland Park for almost a decade now. Two to three years ago, this restaurant was a standing disaster, and it would close at random times and was run by rude managers. I once sat in the drive through waiting for my food for an hour, no exaggeration whatsoever. Today, that's just not the case. The GM, Sergio, has put together a solid team, and has this restaurant humming whenever he's on the shift. I'm honest more than impressed by the turnaround, because McDonald's ain't doing what his team is doing. It's not an easy operation to run, and it's hard to staff up here in Woodland Park, wgere everyone runs on mountain time... if you know, you know. Regardless, I've also watched the owner come in and put his hands on the morning and day crews, and the difference

Food has always been hit or miss but service has been good. Can only order on kiosk even though there were 7-9 employees behind the counter. I understand self serve ordering but wording with a person should be an option. No one inside or in drive thru when we arrived yet almost 15 min to get food. Then even the most basic things were wrong and some food was cold, some was warm, none of it was hot. A taco that come standard with pico had none and when I took it to get fixed it took 3 people and 3 minutes (after I had to wait a minute or 2 with 5 employees looking at me while doing nothing for someone to even ask what I needed) to get a cup of pico as if no one knew what it was. Nacho fries were ordered but received potatoes with some seasoning sprinkled on the top 2…. Was told “yeah,

I’ve eaten at Taco Bell for over three decades, and I’ve never had a single time that I was given bad food. I walked in at about 6:05 PM on a Tuesday night, I was the only person at the counter, and it took several minutes for me to even be recognized, at which point the person who finally tried to take my order, didn’t know how to work the register. I went to the kiosk and ordered their on my own, and then I had to wait 20 minutes for three items. When I started eating my food, I thought I must have forgotten what I ordered, because all I could taste was maybe some kind of corn chip, lettuce, and guacamole. The tortilla was so hard that it cracked open, and the crunchiness was from that. I’ve never been served a hard, “soft” flour tortilla at Taco Bell. Turns out this was the seven layer

We did wait quite a while for food, but to be fair, the drive through was packed, we were the only people in the lobby. The reason for the 1 star was the food quality. It was terrible. I was so excited for the throwback menu to come out, I absolutely love chili cheese burritos! So I ordered 2. Obviously they had gone up in price - they are 3 dollars now as opposed to $1 back in the day. But my Goodness, the burrito I received was flat as a pancake, when i used to bit in and have chili run out the bottom. What the heck Taco Bell? That is unacceptable. Burritos are not flat. I was so disappointed. I will definitely not go back to this location, unless they actually fill the burritos as they should. The Carmel apple empanada was also noticeably smaller as well, but it was good.

Clean restaurant and good tasting food. It often takes a long time for a mobile order to be ready and there's not a constant team member at the register so that can take some extra time also. Our recent order was unfortunately packaged in a way that tacos were squished at the bottom and upside down so things spilled out. But usually it's good quality and we stop often.