Taco Bell

OK, food was not so fresh. Lobby was dirty, there really was only 4 tables to sit at. Kiosk is awesome when they work, this one works fine but giving excuses to clean. Cleanliness should be in top 3

The ai machine got our order wrong, and we were too tired to notice—which is our fault. But the customer service was absolutely awful—coming from a teenager that works in the food industry. Tried to come off nice to the employee, but she continued to be rude, even said “Thank you, sorry about that!” And was blankly stared at, I get it, it’s annoying but it’s your job. If you hate it so much maybe don’t work there. So rude, that I feel like they could’ve spit in my food. You’re 30 working at a fast food joint, I promise: nothing is that serious. Why does a 16 year old have a better customer service than somebody that looks 30.

I called to let them know I had door dashed and wanted to make sure they had my order. She told me they were short staffed and I should cancel my order. I questioned her and said, “ you want me to cancel my order”? She said yes, it will be at least 30 min. I did finally get my order and there was no sour cream on my Mexican pizza that I paid over $1 for Just disgusted.

Worst chalupa shell I have ever been served, this store should be ashamed of serving an inedible item like that. I know better than to go there close to closing time so this was a shocker to eat such a terrible thing at dinnertime. The drive thru automation is still annoying.

Where do I start? I ordered a large fry, they charged me for a large fry but I got a regular sized fry. I requested no onions on my burritos but they had onions, and I ordered 8 sauce packets and got ZERO! Very disappointed, I expected at least a tiny bit of effort.