Taco Bell
Waterloo, IA · Fast food restaurant
- Address
- Taco Bell, 1819 La Porte Rd, Waterloo, IA 50702
- Phone
- (319) 232-0233
- Website
- locations.tacobell.com/ia/waterloo/1819-la-porte.html?utm_source=yext&utm_campaign=googlelistings&utm_medium=referral&utm_term=030405&utm_content=website&y_source=1_NjE0NTY0OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Closed · Opens 9 AM
Taco Bell is a restaurant located in Waterloo, IA. It is one of 163 restaurants listed in Waterloo. Its 3.4-star rating is slightly below the Waterloo city average of 4.2 stars. There are 10 photos associated with this location.
About Taco Bell
Find your nearby Taco Bell at 1819 La Porte in Waterloo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for... More
Hours
| Saturday | 9 AM–5 AM |
Customer Reviews
I have been to this location multiple times. Very seldom do they actually get my order correct. I always order the same thing, very simple in my opinion. Yet, still almost every visit here it is messed up. I order a cheese quesadilla with extra cheese and no sauce. Tonight I received a quesadilla with cheese, chicken and sauce on it. Honestly it’s disappointing, normally this happens after a long day at work when I stop to grab a quick meal and don’t see the mistakes until I get home. I honestly have no idea how a mistake like this is made. They were not busy, I was the only car there when I pulled up to the speaker. Any other time I order this item half of it is missing cheese, after I paid for extra. I had another instance that there was such little cheese on my quesadilla that paid for
I’ve had my fair share of fast-food runs, but this visit to Taco Bell was an absolute disaster from start to finish. If I could give it negative stars, I would. The experience started on a sour note with a staff member who was incredibly rude over the intercom. Despite the attitude, I tried to be clear—I was asked twice about sauces, confirmed I wanted all of them, and yet, we drove away with a completely dry bag. No sauce to be found. As any parent knows, the one thing you cannot forget is the kids' meal. Naturally, that was the entire meal they left out of the bag. We didn't realize until we were already away from the window, turning a "quick treat" into a hungry, frustrated mess. The most bizarre (and gross) part? Our nachos were covered in cinnamon sugar. The cinnamon twists were in
Worst experience ever last Sunday. Unfortunately I stayed in the drive thru lane waiting after placing a mobile order. I should have left after the first 15 minutes of waiting. I literally waited over 45 minutes for 4 cars in front of me. And after waiting that long not even an apology for the wait. Something is seriously wrong with management here. The only cherry on top was the order was correct and tasted delicious, oops they forgot napkins though. Not recommended. I would never come here again unless I knew there was new management or employees.
I realize some folks work hard for little pay, still, that shouldn't stop you from having some pride in your job. It isn't the customers fault. If you don't have customers, there is no job. The customer service is subpar. Not friendly- I'dgive a zero if I could. Heard them say to a dasher that doordash orders can wait. What the helly? Doordashers are rated by their service and it affects their pay. If you're bringing an order late, you get a bad review- which affects your pay. It's bothersome because I've also ordered through doordash and spend the extra for the convenience of not going out, but knowing that they really don't gaf when I get my food that's already paid for is upsetting.
Really a very good combination Mex-American, delicious.
Accessibility & Amenities
Services
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