Taco Bell

I regret to inform you all that I recently endured what can only be described as a sociological case study in customer service failure at the Texarkana Taco Bell. I ordered at the kiosk like a civilized, technologically competent adult. When our food was finally ready, a young man—whose enthusiasm suggested he had just been personally wronged by the concept of employment—handed us our bag and fled the scene before I could request my drink cup or sauces. Both of which, I might add, were clearly printed on the receipt stapled to said bag. I politely asked for my cup. He handed it to me and immediately began walking away again, as though customer interaction were physically painful. I then asked for my sauce. He returned with a dramatic fistful of hot and mild packets. I clarified that I wa

Ordered inside kiosk did not say that they were out of freezers got my food. Then the lady rudely told me that they didn’t have freezes and I asked about how much difference it was because I know freezes are more expensive than soda fountain drinks. She didn’t care about giving me a refund and just kind of walked off. And I understand we’re only talking about a few dollars.

I would’ve left 0 stars if possible because as someone with years of experience managing fast food restaurants it takes no time to remove something’s availability from the DoorDash/online menu if you are out.

Given that the other I comment on and give compliments to all the time is obviously a whole lot better than this one specifically because of the comparison of the EXACT SAME FOOD this is just poorly made and not even what I was expecting!the first one is a comparison to the other 2 from the exact same spot and they were both correctly made, not just thrown together

We stopped by Taco Bell thinking it would be quick to grab some food. We waited over half an hour to get two tacos and one burrito. Not even a combo, just those three items. They didn't have anyone at the counter, we had to use the touch screens to order. There wasn't an option to get a cup for water. So we had to wait for staff to show up at a counter to give food to somebody else to get our water cups. So it took 15 minutes to get a cup and 30 minutes to get our food.