Taco Bell

My main issue is with the management here or the “policy” of having a timer for the workers to get a drive thru order out. It’s 25 degrees out and this stupid timer is making the staff give us a choice at the drive thru to either pull up away from the drive thru, OR just come inside which feats the entire purpose of a drive thru. I feel terrible making a cashier come outside in 20-30 weather, without jacket or sweater. Taco Bell management should care more about this ASAP. It’s a horrible policy. There’s NO ONE behind me. There should be nothing wrong and it should be understandable making a customer wait at the drive thru. It’s better than making them come inside OR making the cashier bring the food outside in freezing cold weather!

Everything is always made well, and whoever is working through at any time is always kind. The team at this location really does care about the work they do, it’s clear in the presentation of the food. Tacos stuffed and layered well, and everything nice and neat. Thank you guys for taking pride in your work, it shows!

Great service. Little rush when I entered. The team handled it and worked good. Quick service and food was hot as well. Clean dining room.

I was going through the drive through to pickup two door dash orders. I was told to join a line of parked cars. When I pulled over, there were people walking up to the window asking and waiting for orders. The woman at the window was speaking very rudely to waiting customers. She was stocking condiment packets, sweeping the floor and wiping down counters instead of serving the waiting customers. When she was seen leaving the store via the front door hugging someone in the parking lot. I waited one hour for two order. I waited so long my Door dash customer called me from the app twice find out why the order was so late. I put my customer on speaker to question the rude employee directly. When my customer called, she stated prepared my order.

Like most other Taco Bells in the world just in Irvington. Service can be a little slow at times, but it's a good place for authentic Mexican food