Taco Bell

I eat at this Taco Bell literally every day for lunch and pick up my mobile order in the drive thru. I don't know what's going on with this new staff they got about a month ago, but they have been absolutely terrible. I've had long black hairs in my burritos, missing entire items from my orders, meat just in the bottom of the bag because they can't wrap and package items properly, and the new lady at the window is rude and just tosses your food at you without even saying hi. What the hell has happened to this store?

Went through the drive thru for lunch today. My fault for not paying more attention to the screen. I drove off, realized I had 2 of some kind of tacos instead of a burrito supreme. I went inside. Lady at cash register very nice. Young girl comes up to the register from the kitchen area, extremely rude! Lady at register says” it’s ok, I get you the burrito supreme, you can just keep the tacos”, young girl from the back jerks them out of her hand and tosses them into the trash and mumbled something. I was being completely nice, offered to pay if there was a difference , no reason for her to be nasty! I wouldn’t have ate them anyways, (too much food). But I would’ve handed them to one of the homeless people standing out, better than just throwing them in the trash to be nasty! I heard her mak

Order accuracy is awful. Check the receipt, your bag, and ALL items before you leave the drive thru. Asked for no sour cream and got a metric ton of it on every single item. Employees all hang out outside at night until a car comes to the drive- thru then they all go running inside. Super sketch and weird.

Pregnant, ordered my food after not eating all day, and they charged me TWICE!!! $30 for one meal, and they claim they never received my order. After showing my order having gone through as well as my bank statement, the manager was beyond rude and told me to dispute it with my bank in the nastiest tone. Not only is this the most foul Taco Bell I’ve ever eaten at, it has the worst management and customer service I’ve ever experienced in my life. Whoever the manager is should genuinely not be working in customer service if he treats people who approach him with respect this way!! Mind you id understand if I came at them hostile, but I did not. I was kind and calm and was met with a rude, nasty attitude from an older man.

Sour cream was charged but not received, they refused to refund over the phone though I had my receipt and number. Can you imagine how much money Taco Bell profits just not giving customers what they paid for and then refusing to refund. Acting like you trying to rob them when your the one that actually got robbed