Taco Bell

One of the worst Taco Bell experiences. They kept me waiting for my drink and then some one finally helped me with a bad attitude. When i said thanks he replied yap,what an unprofessional way to deal with customers.

Food is always hot and fresh, but you only have a 50% chance of your order being correct. Ive lived in Hays for a while and it's never changed. I've door dashed, drive thru, order up front, used the kiosk and it's only right half the time. But it's always good so I can't exactly be terribly mad

This store messed up an online order I placed. When I called and told them they messed it up, they told me I had to come in and fix it. Even after I paid a delivery fee and taxes to get an order delivered, I had to go back myself and fix it. They told me a manager would call me to compensate me, and they never did. When I called back to follow up about it the employee just hung up on me. This stores employees do not care, and will just ignore you if they screwed your order up. Good luck everyone.

I ordered a cheese quesadilla twice two different times, both times I asked to confirm it was cheese (because I know it can sound like I’m saying chicken) and double checked my order on the screen and both times they gave me chicken. It really sucks when I get of my 9 hour shift and go to get food just to be unable to eat it due to my dietary restrictions. The customer service is ok but then again they refuse to double check the meal I specifically asked them to. For that I have to give it a one star review. I will also add we were the only customers In line so I know my food didn’t get mixed up with someone else.

We just spent 40 minutes waiting on our mobile order that should’ve been ready when we arrived. Tried going in to pick it up since the line was so long. However we were told we would have to wait in the drive thru line. We eventually had to give up and order Burger King. Hopefully after contacting support, I will get my money back. Very disappointed.