Taco Bell

Normally a very pleasant experience, but we found a very long black hair in our food. 9/27/25 around 6pm

While I am aware this is taco bell, there is a basic amount of customer service there is to be expected from any food establishment. I cannot say much about the majority of the employees here other than one large African American woman who had a terrible attitude towards me and my mother. We attempted to ask her to alter our order before we saw them start to make it, and before either of us could get a word out she snapped that it was not ready yet and walked away. Then, after another employee started making the food, she finally looked over again and we explained the situation. She then became overcome with anger, threw the food away, and began muttering under her breath. Again, this is a fast food restaurant; I’m not expecting table service. However, there is no reason for someone to hav

This is how my caliente chicken quesadilla was delivered via DoorDash (wasn’t the dashers fault). Quesadilla was folded over and shoved in a small box causing the sauce to come off the quesadilla and the quesadilla to be falling apart. Also didn’t get any 11 mild sauce that was requested. Probably won’t order from this location again.

I love Taco Bell, but this trip to the Taco Bell in Greencastle, PA just off of Interstate 81 was a terrible trip. As you can see by the pictures that the taco had extremely little meet, all three shells I had were broken, and the amount of other toppings were very limited. You know it is bad when all three tacos together were thinner at the top then the soggy bottom. Most of that was lettuce because it doesn't lay flat. I have been going to Taco Bell for over 30 years, and this is the first time I have ever thought of writing a review for poor product. I can't believe you can blame this on a new employee, usually they would put too much in.

Taco 🔔.... The only Mexican food that travels well, meaning you can carry it out and it still is good when you get where you're going. But that is not the reason for this review. This review is directed specifically to the employees on duty that evening "Friday the 16th of October" and their excellent customer service skills that were displayed. Even when the automated ordering system wasn't working correctly the employees took over and made sure that our order was right down to a T and the product it self was very tasty when we got home. We will be back again and hope that this type of service at this location continues.