Taco Bell

This was my 1st time in this city & at this Taco Bell. They weren't busy at the time of our visit (around 11PM). The cashier at the drive thru was friendly and asked all the questions needed...like, "Are you going to be using the mobile app," and "Would you like any sauces?" I told her I wanted to use my rewards account, but the app itself was having technical issues and wouldn't work for me at that time. So I told her it wasn't a big deal as I could scan my receipt for the order. Unfortunately, they didn't give me a receipt or the sauce I ordered, so it defeated the purpose of her questions :(. The food was hot and tasted good. The only issues were: the cook cut the quesadilla in odd sizes and the cuts didn't go all the way through (2 tiny ends and the "middle" cut was way off center.)

We will not be back to this location. My husband went to pick up an order for me and they claimed someone else picked it up. They told him a female in the drive thru picked up my mobile order at 12:46 PM on 10/24, the exact time I placed the order. They were rude and unhelpful, did not offer to remake the order or account for their mistakes. We will be going to the New Lebanon location from now on, I hear from several people that it's much better quality all around. Too bad it's not as close as the one in Eaton but this place just stinks.

food is barely ever correct. either missing items or have way made. always makes me go inside for personal order pickup. rude and argumentative window behavior.

Tried to call the number to the store and was sent to a god awful message multiple times. The order was so messed up it had to have been done maliciously. The ticket clearly says bacon. All three were sausage aswell as it looked like they’d been used for baseball practice prior to serving.

So to start off we went in to order and we placed an order at the kiosk and selected to pay with cash. We waited at the register for 10 minutes and no one came all while the man making the food was groaning and cussing loudly. We decided to go through the drive through and we waited on our food for another 10 minutes. Asked for bacon and nacho cheese on my quesadilla and didn’t get either and no jalapeños on the Crunchwrap. Literally the worst service.