Taco Bell

I’ve had two disappointing experiences at this Taco Bell recently. Last week, they messed up my order, and I didn’t realize it until I had already driven off. Because of heavy traffic, I couldn’t turn around and go back to get it fixed. Today, I tried to use my reward check-in, and they told me I couldn’t use it inside and had to go through the drive-thru instead. It made no sense, and the staff didn’t seem able to clearly explain why, which made the whole situation even more frustrating. Overall, this location has some of the worst customer service I’ve experienced. I hope they can improve their communication and attention to detail, because right now it’s unacceptable.

The people working at this location are very friendly and helpful. They checked in a couple of times while I was waiting for my order. The food itself was just okay. The portions were really not up to par, which is the chief complaint and the reason for the 1 star reduction. There was, quite literally, one ounce of meat and a tiny pinch of cheese on the tacos, with a majority of it being lettuce. I could have ordered vegetarian tacos and gotten the same.

I didn't take pictures but this restaurant needs work. All the booth seats were ripped, the chairs are all dinged up. The place was a mess . Saw a guy mopping but the floor had food all over it. Is it lack of employees or lack of motivation? Hard telling. I haven't been to a taco bell in probably 15 years or so. Only stopped in because my 7 year old grandson asked if he could have a taco. We stopped in a 11 am. So no reason the place was that messy. 🤔

My boyfriend went to go pick up an online order from here and they gave him the wrong food, so he went back to get the correct order & the girl in the drive thru took it and handed it to somebody else waiting on their order. Honestly not even sure how that could possibly be that persons order either since he left, was gone for at least ten minutes and then came back. Mind you, he OPENED one of the crunch wraps completely just to see if it was ours and the lady handed it to a completely different customer. Then they’re gonna tell us they can’t give us a refund since it’s an online order. Y’all are nasty over there. RIP to whoever ordered the two crunchwraps, a quesadilla, and a bean burrito because either your order got given to somebody else and/or it was touched by outside people.

Been here several times. Everytime, I haven't had any issues. Today however, They messed up my order. I didn't realize it until I got on the road...Ugghhh, I got the dorito hard shell tacos. I wanted the Chalupas.. Needless to say the tacos were falling apart in my hands...The most unenjoyable lunch....AWEFUL!!