Taco Bell
Cortland, NY · Fast food restaurant
- Address
- Taco Bell, 9 River St, Cortland, NY 13045
- Phone
- (607) 758-3228
- Website
- locations.tacobell.com/ny/cortland/9-river-street.html?utm_source=yext&utm_campaign=googlelistings&utm_medium=referral&utm_term=017490&utm_content=website&y_source=1_NjE0MTgxOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Open · Closes 2 AM
Taco Bell is a restaurant located in Cortland, NY. It is one of 93 restaurants listed in Cortland. Its 3.7-star rating is slightly below the Cortland city average of 4.3 stars. There are 10 photos associated with this location.
About Taco Bell
Find your nearby Taco Bell at 9 River Street in Cortland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for... More
Hours
| Friday | 7 AM–2 AM |
Customer Reviews
This review is purely in regard to this restaurants system for delivery apps like DoorDash and Uber Eats. I’ve never waited more than 10 mins for an order at any restaurant I’ve delivered for but here, 4 times in a row were 20+ minute waits. It’s as if the workers only serve drive through and in store customers while completely disregarding delivery orders. I understand places get busy but 4 times in a row suggests a clear problem. Management please fix this
We are here a lot! The staff are always friendly, the dining area spotless and the manager (Nigina) is always hands on helping her staff where needed. She's also friendly and welcoming to customers. One of our favorite places to eat out at.
Waited 15 minutes the first time around for a 9$ luxe box and 2 soft shell tacos. Get home to discover i’m missing 2 chickenbl bacon chalupas (half of the box). Drive back there, tell them exactly what i’m missing. Wait another 15 minutes just to get to the drive thru, where they ask me what i was missing. Even though i just told them. So i had to wait another 7 MINUTES FOR THEM TO MAKE 3”2 chalupas because they didnt just make them when i told them in the driveway. The two workers showed absolutely no emotion or even acted like they cared in the slightest. Waste of an hour of my day.
Food is good. When I ordered they tried to save me money with good suggestions. Food was perfectly executed. The way they treat their customers is also excellent. I having been going through a hard time trying to find employment, haven't had much more than a few dollars. Tacobell has been a breath of fresh air. These employees are polite clean and friendly. On one occasion I couldn't pay for a meal. They had the compassion to serve me what I wanted free of chrage, and it helps so much when youre in a bad situation. I appreciate them for a drink when I need it or a place to stay warm or charge my phone. The employees are personable and caring and I thank them for my support during hardship. Just wanted to express this to those who dont get to see or hear about their customer service.
One of the cleanest Taco Bells I've ever been in. I dined in. I opted to order at counter instead of kiosk. The staff were friendly. My order took exactly 5 minutes, which with how busy the drive thru seemed was fast. My order was hot and correct. My only negative feedback would be staff should be aware their conversations can be heard in dining area
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.