Taco Bell

The dipping burritos are insultingly small. The amount you are charging for the amount of food you get is ridiculous. The chalupa was also super soggy and falling apart right out of the packaging. I am always excited to try out new menu items but have been incredibly disappointed by my experience with this product and with the quality of food here. The app also let me order drive thru even though it was closed and I had to walk in. The tea was not up front so I had to get one of the staff to get it for me. Overall a very unsatisfactory visit, and I will not be returning to this location.

Kenny met us with a smile at the window and asked us how we were doing. Great customer service and a pleasure to do business with. This is hard to find in 2026! Keep up the good work Kenny!

Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.

This is the best Taco Bell in town! The staff here is a pleasure to be around. Eric in particular is always super cheerful and happy to help. He even calculated some items to help me get the best deal. We ordered two vanilla cream freezes and their machine only let him give us one and he STILL kept trying. Most places would give up, but not Eric! I also always order things super chaotically with modifications and additions but even with that, they always get it right.

Flew into Cleveland for work and did not have a rental car. Attempted to go to Taco Bell however the inside was closed. I then attempted to walk through the drive through and the “manager” (guy in glasses) bum rushes the window saying somebody died and he can’t serve me. He was extremely rude, unprofessional and told me I should try the Waffle House across the street. When I asked for the corporate number to express my frustration he ripped off a receipt that had the number to the restaurant and closed the window in my face. If this is the policy I absolutely understand and respect just believe this could have been communicated differently.