Taco Bell

The last 4-5 time in to this establishment we were served by Dillon. He is a fantastic manager. Very professional and and could tell that he cares about how his business is doing. Dillon, thank you the industry needs more people like you and hopefully your care and commitment is able to be absorbed by the employees that work with you. We appreciate you!

I want to start off by saying I gave this place multiple chances before writing this review. My fiancé and I have been here many times and every single time has been the same. It takes us about 25-30 minutes to get our food when we only order about 4 things. When we get the food it’s cold. Tonight, my fiancé was already waiting over 20 minutes, and he watched an employee order her food, then place her order in front of the other orders in line, including ours. By the time we got our food, it was cold and poorly made. Granted I know this is a fast food restaurant but the employees should try to have some standards of service.

The lobby was sub par in cleanliness, the staff wasn't very helpful at all when it came to finding info out on specials. They seemed to be in a hurry. Ignored me when I tried talking to someone about my order. The lobby floor and a couple of tables had wrappers, liquid, or something on them that made then sticky. Maybe next time will be better?...

Used to come this location 3 to 5 times a week. They have THE WORST staff. Why do you have people on the microphone that can’t talk or don’t want to talk to people. Rudest staff oh and not to mention they have the highest prices in town and no longer offer the online box. Even though all the other Spokane stores do. Greedy owners trying to milk every last cent out of Cheney and its students. I really hate this place is there a single good business owner. If you wanna know what your Taco Bell is way less busy than any other one maybe start paying attention

There’s no way the store isn’t open during its posted hours because your managers only had one single person opening. Your managers need to learn how to keep every shift staffed, and that poor employee needs a raise. Update: Went back at 4:00PM instead, the person running the window was either geeked, socially inept, or just a rude lady. She SNATCHED my card and practically threw my food at me, and seemed annoyed that I was ordering food. The quesadilla wasn’t even good, and they couldn’t even melt the cheese all the way. Mind you it was dead, so there wasn’t even a reason to be so curt.