Taco Bell

Terrible service. I ordered to pick up in the store. The signs say lobby open until midnight, I ordered at 10:25pm. I flew into town for work so I walked over from my hotel nearby. Doors locked. Workers inside, drive thru still going. I tried knocking and they were ignoring me. Would not communicate at all. I waited a full extra half hour after I could already see my order with my name on it on the counter in the drive through. They kept ignoring me and wouldn't even communicate why they wouldn't give me my order. Finally some nice women coming through the drive thru getting their orders let me get in their car so that the taco bell employee could then be "allowed" to give me my order. Only then did they decide to explain to me that they couldn't give me the order if I was on foot. Why cou

I recently paid my first visit to this Taco Bell when I was in Brentwood for work. It was a rainy, dreary day and Jim wanted some comfort food. (Don't look at me like that. I worked at Taco Bell for over 9 years. It's my comfort food. :) ) The dining room in this location looks larger than most, and I get the feeling this location is relatively new...or maybe not-too-long-ago remodeled. Before going any further, I will say that I despise Taco Bell for pushing customers to order at a kiosk. Do I understand why? Yes, from a dollars-and-cents perspective, but that doesn't mean I have to like it. It's as if they put more emphasis on the bottom line than they do on the customer experience. The kiosk is 100% impersonal. The kiosk doesn't greet you. The kiosk doesn't smile and ask you

If I could give zero stars I would. Door dashed 3 items not too long ago, maybe an hour ago. Payed extra for ranch and rice to be put on my melt and asked for the chipotle sauce to be left off of it. Obviously they couldn’t follow instructions because they gave it to my dasher exactly how it’s supposed to come. ( chipotle sauce, cheese, and chicken). The chicken was rock hard on the melt. The chicken strip on my avocado ranch wrap was very hard as well. Seems like it was sitting out for a while and they just threw lettuce, ranch, and cabbage on it. Why pay extra for things i’m not getting? Having worked fast food before I know for a fact they were just being lazy. Worst Taco Bell I have ever ordered from.

Came into feed staff on this snow day. Staff was short handed, and very busy they did a wonderful job getting our rather large order out for us. Thankyou!! Believe it was a lady with an L name helping us!!

These guys are awesome. I stupidly ordered on the mobile app at the wrong location & they still made me food. Manager came out & handled it all. Above average Taco Bell; food is hot too.