Taco Bell

Khadafi helped me in the drive thru and was so kind to upgrade my soda to a large for waiting on him to refill the soda machine. He was so polite and brightened my day! Every time I come here, my food is always hot and I’ve never had an issue with a single order. I do see a lot of bad reviews and I admit that the first few weeks this location was open, it was a bit of a disaster, but it’s to be expected while employees figure things out. Ever since coming back many times, my experience has always been good!

Post covid fast food has been trash no matter where you go. I swore off all fast food about two years ago for the most part , a McDs tripple extra pickle occasionally . .But on this day, a rainy cold fall afternoon, I went there out of desperation. I ate 4 dorito locos tacos, and 2 crunchwrap supremes and they were bomb! I must have got lucky that day and the crew was on point all the freshest ingredients possibly be no soggy/stale or broken shells no forgotten ingredients, perfect! Good 1 to end on till another year from now.

I’ve been here four times, and each time the workers have been rude. They appear to be high school students, likely from Anoka High School across the street. Normally, I try to give them grace since they may be stressed or still learning, but my last drive-through experience was particularly disappointing. A female employee started taking my order and everything was fine — we could hear each other clearly. However, just as I was about to say, “That’ll be all,” a male employee suddenly took over and said “What?” in a rude tone. The service really affected how the food tasted — it’s hard to enjoy a meal when you’re treated disrespectfully.

Food was as expected but this whole ordering at the kiosk with a sign in code from online or in their app is a load of bull... One of the guys finally came up and took my order at the counter after i tried for over 10 min to navigate the website to order something, meanwhile another customer in the store was trying to figure out the kiosk... i don't blame this particular store for this, but if this is Taco Bell's new MO, i don't think i will be ordering from there anymore... Bring people back. Don't make us jump through hoops on the website or sign up for some stupid app just to be able to order food from you. Online ordering is supposed to be a convenience feature, not a requirement. Also the prices have nearly doubled since the last time i ordered from there...

Ordered food on the app and picked up through the drive through. Pop had no carbonation. “Hey this pop is flat” “yeah I know, the carbonation has been out since this morning” “oh okay I don’t want it. Can you just refund it.” “No because you ordered though the app” are you kidding me? 1 large and 1 medium pop is like 5-6 bucks. So I take my issues to the app and they offer 3 dollars off our next order which doesn’t cover the cost! Then when I got home I was given the flaming hot grilled cheese burrito instead of the regular. They refuse to do anything for you when they mess up the order.