sweetFrog Premium Frozen Yogurt

I am disappointed. I went here at 8:15 on Tuesday night. They already had some of the topping put up. When I asked where certain toppings were I was told we have to start cleaning early because we are about to close. You are still opened 45 more minutes. Will not return to the location!

Came in at 8:00 PM on 1/19/25 and immediately dealt with some of the worst customer service I’ve ever experienced. The employee with black and colorful hair was rude, dismissive, and clearly didn’t care to be there. No greeting, no professionalism—literally the only thing said to us was how much we owed. To make it worse, hair was on one of the scoops AFTER it had already been used on my order. When I pointed it out, there was zero apology and zero urgency to fix it. She took it to the back, brought it out, then disappeared again for several minutes while we stood there waiting to pay—mind you, there were no other customers. The entire interaction was careless, unsanitary, and disrespectful. If you’re going to act annoyed by customers, have RBF, and show no basic customer service skills,

Not all the machine worked but it is a great stop. The staff was friendly, there’s ton of parking place, great seatings, and well situated. You have bunch of stores around like McDonald, Beauty World, Lee’s furniture… There’s also a great outdoor seating and grassy area.

I arrived at 8:50 which is 10 min before they’re supposed to close and they had everything taken apart. I get that it’s close to closing time and the employees want to go home but I should still be able to be served since the store is still open. I’ve worked in the service industry and we were not even allowed to start taking machines apart until closing time since there was the potential that customers could still come in. But the frozen yogurt is still really good.

Great place for a sweet treat. My granddaughter loves going for some "froggy ice cream"