SweetFrog

10/29/2025- I’m not sure about the comments about the store being filthy because every time we’ve gone in there it is spotless which is a lot to say considering the amount of little kids that come through making messes…. like my 7 year old! Also Thomas has always been so nice to my family and EXTREMELY patient with my son and anyone else that comes in. 5 star highly recommended and will absolutely be back.

11/24/25 Came in with my boyfriend and didn’t see anyone at the register but saw a written piece of paper saying “cleaning the bathroom come get me when you’re ready” so we were looking at the flavors and there were already two other ladies in there I’m assuming family cause one of them got up and walked to the bathroom I’m assuming family cause to let her know we walked in then we got our flavors and were sitting at the bar to get our toppings for a bit and I walked back to the register to reread the sign then she came out sat at the register while me and by boyfriend were waiting. Didn’t even acknowledge me or him and asked if we were ready just walked right back to the back of the kitchen area I’m assuming and just was sitting there then a group of like 5+ plus came in who were quite lo

I stopped by tonight about an hour before closing and the experience was disappointing. The employees on shift (Dennis and a female staff member) were being loud and rowdy the entire time. As soon as my family and I walked in, they complained about not getting tips, which made things uncomfortable. The girl was also yelling at Dennis to clean the bathrooms in front of customers. I asked my boyfriend for help with reaching one of the toppings and the girl told the guy that this is why he doesn’t get tips because he doesn’t assist customers. Overall a really uncomfortable experience

I had such a great experience at Sweet Frog last Wednesday, all thanks to Gracie! From the moment I walked in, she greeted me with a warm smile and offered impeccable service. I was trying to find where the cups were, and she was quick to help me out without hesitation. Not only was she incredibly helpful, but she was also so friendly—we ended up chatting for about half an hour! It’s rare to meet someone who’s both professional and genuinely kind. Gracie made my visit extra special, and I’ll definitely be coming back. Sweet Frog is lucky to have her on their team!

A few days ago I went to Sweetfrog with my family for a treat. The store was very humid and uncomfortable. The employees looked exhausted but were very friendly and very hard working. The store was very clean except the sticky floor, due to the humidity I assume. Overall not the best experience but I will most likely come back.