Sweet Frog

The worker was the only redeeming quality about our stop for froyo. The machines were turned off, the signs for the flavors were broken, the toppings were stale, and the flavors had no variety. Waste of $13 :(

The frozen yogurt was very good. The atmosphere was cute for kids. It looked like only two flavors were out, so the selection was good. Now the negatives and why I gave only three stars. The person behind the counter just stood there. When the floor needs to be swept (lots of kids, they like to pick stuff up) and the tables are dirty, maybe step away from the counter and clean something. When we paid, the girl at the counter was friendly, so no service issues. My main issue is after we paid I had to find a clean table and then the whole time I was there she just stood at the counter, staring blankly in space. Also, she looked 15 and seemed to be alone. I blame this on store management, not the lone employee who obviously has not been trained in properly. This was my first time ever at a

The floor looked beyond dirty and there was a chemical smell, cleaner Im guessing. Looked like something out of the 1990s. Between the smell and the condition of the floor I couldn't bring myself to eat anything out of there. The boys got something and I had my husband take me to Hoffmans ICE Cream instead. One of our boys dropped the toppings tong on the floor. The girl at the counter didn't seem concerned, I made it a point to say it shouldn't be put back into the toppings.... skeeved out

The tables are always dirty. Even though you have to serve yourself, they ask for a tip at checkout when paying by credit card and it defaults to 18%. I wonder how many people are paying that and not even noticing. However, the flavors are good.

Sweet frog standard choices. My ten year old said “They didn’t have good customer service” . My family has never spoken about the experience good or bad and the child still remembers the poor customer service over a week later. It says a lot when a kid thinks about that more than the yummy ice cream.