Subway

Zebulon, NC · Sandwich shop

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in Zebulon
#46
of 49 restaurants
City Percentile
6%
rating percentile

Subway is a restaurant located in Zebulon, NC. It is one of 49 restaurants listed in Zebulon. Its 2.3-star rating is slightly below the Zebulon city average of 4.2 stars. There are 10 photos associated with this location.

About Subway

Your local Zebulon Subway® Restaurant at 841 East Gannon Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday9 AM–10 PM

Customer Reviews

★★★☆☆ 3.0 T Bullock · Feb 2026

I’ve been eating Subway for years, and honestly, it’s disappointing to see how much the overall quality has gone downhill compared to what it used to be. This visit was a mixed experience. On the positive side, the customer service was genuinely nice. The staff was polite, patient, and made the sandwich exactly how I asked, which I do appreciate. However, the biggest issue was the bread. It was not fresh at all—dry, slightly hard, and tasted stale. Fresh bread used to be one of the main reasons people chose Subway, and when that’s missing, it really affects the entire sandwich no matter how good the toppings are. The vegetables and cheese were fine, but stale bread overshadows everything. Subway used to feel like a reliable, fresh option, but lately it feels like the quality has slipped

★☆☆☆☆ 1.0 Serena Frazee · Sep 2025

We ordered two 6 inch. One cold cut and one sweet onion chicken. We did not receive our chips. They had chicken on the cold cut and tried to hide it. That can put people in the hospital. Cross contamination is no joke. I've never been so mad at Subway this bad. They sucked at this location. Never going back. Not satisfied from the slightest.

★☆☆☆☆ 1.0 Desiree Gist · Nov 2025

This subway is terrible. The younger person has an ok attitude, but the supervisor Yami or whatever her name is has an extremely poor attitude and doesn't know how to talk with people. My receipt added a tip, and when I said, hey I didnt add a tip, she said, 'oh, it tells you on the screen, you have to read before you pay'. Yeah, I did read, and it didn't ask me about a tip at the time. It simply told me my total. Also, they dont open on Sunday's at the correct time. Very poor quality store. I wish it was a McDonald's!

★☆☆☆☆ 1.0 Gloria Doughty · Jul 2025

I purchased the meal of the day. Comes with a 6in sandwich, chips, and a drink. Well the fountain drink only had 2 options. Water and Dr. Pepper. Didn’t know that until after I purchased. The young ladies at the front told me they couldn’t substitute a bottled drink or a slushy. They contacted their manager and was told the same. I asked for a refund of the drink. I was told they couldn’t do that either. I asked for corporate number. I was given the number and when I asked for the manager‘s name, I was told I couldn’t have the managers name because they cannot give out personal information. Customer service is really lacking. I should never been so the combo if there was no drink available.

★★★★★ 5.0 J Rodriguez · Mar 2025

Came in last night, a little skeptical because of the previous reviews, but these guys exceeded my expectations, very friendy and they even labeled each sub.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.