Subway

I come here almost everyday for lunch and I’ve never had a bad experience. The owner and staff are very friendly, food is great and the atmosphere is welcoming.

If I could I would give a negative score! The so called “manager” was a disaster! The worst experience ever! Then they wonder why this place is always empty. I ordered on the app and was specific with the sandwiches as my kids are picky. I have never had an issue at other Subways ordering in the app. I walked in a few minutes earlier and was just waiting. I was the only one in the store and I happened to see this person making a sandwich and asked if that was my order. She snapped and said yes. I proceeded to advise that it was incorrect as I made a note of the things I did not want in the sandwich. She started huffing and puffing saying next time just come into the store and order then if you are so selective. She then started saying since I was hovering over her she was unable to correct

I appreciate that they let me use the restroom before I ordered however When I ordered the deal of the day and asked them to remove some ingredients, actually eliminate them from the sandwich, they stated that I have to pay more and they charged me more, a lot more. Whenever I order less from another fast food place I get charged the same or less but not more so this is not right and should be made right by the franchise owner. It would be one thing if I added extra protein or something that would cost more but to subtract cheese sauce and Baja Chipotle sauce from a sandwich on Thursday and charge me for rotisserie chicken plus cookies and drink separately for a total of $11.68 instead of $6.99 is really really bad and does not reflect in my opinion most subway franchises.

I don't know how to properly rate this. The service is nice and friendly but every time I have ordered online and paid for extra meat I do not get it. I've been a regular subway customer and at one point an employee at a different branch. When I order double cold cuts it's supposed to be two of the sets. I've ordered double cold cuts online from this place several times and not gotten it. The most recent time was double steak, I not only didn't get double steak but probably got just under a normal steak amount. I'm sure if you go in store they will give you want you pay for but he careful when ordering online. Edit: I am adding an edit here. After my previous review the Owner of the store gave me 2 free subs and when I cashed them in the service was great and the manager took care of me.

I had a coupon for two footlongs, I read all the restrictions and it didn't mention I couldn't get chicken. You can only get fron what the worker told me ham, veggie, or turkey which is not mentioned any where on the coupon. Anyways I took advantage of the meal of the day made them a footlong still spent 28$ from the 14$ I was supposed to spend with the coupon. Service is ok, fountain soda machine had a lot of out of orders. Only four drinks to choose from not even a diet one available. I won't be going back. I'm a subway fanatic but for not taking my coupon and the ridiculous prices I won't return. It's not worth it at all anymore.