Subway

Horrible food, horrible employees, horrible atmosphere. I ordered a simple TOASTED sandwich with 6 DOUBLE chocolate cookies, only to be given a lackluster and less-than-average quality sub and the completely wrong cookies. Sandwich was full of lettuce even though I said "less", a regular amount of black olives even though I said "more", 5 pickles even though I said "regular", and not even really toasted. The "toasted" was more like a 1 setting on the toaster for bread! Making only the very edge slightly crispy with barely any color change at all! All 6 of the cookies given were chocolate chip instead of DOUBLE chocolate, also. And don't get me started on the customer service! Made me wait 10+ minutes before even attempting to talk to me even though they looked my direction multiple times,

The last three times I have ordered from this location they have not had the Italian herb and cheese. It seems the only bread option they ever have is white or wheat. The last time I placed an order through the app, they gave me the wrong size sub. I should’ve checked before I left the store. I ordered a 12” but only received a 6”. I double checked my receipt just in case. It did say 12”. I called the store but no one answered so I left a voicemail. I still have not received a call back. I Also sent an email through the website and haven’t received a reply yet. It’s very disappointing.

Very cheap and very disappointed this is NOT HOW TO MAKE A SUB I WILL BE CALLING THE MANAGER AND CORPORATE OFFICE. ABOUT THIS and pay this much for just for bread. You guys are lazy

Absolutely fed up with this Subway in Whitehall. Management and staff are horrible. Lazy, slow, and always out of bread options. Italian herbs and cheese bread is always out. The staff is to lazy to make bread and prep for the day. I finally had it after today's visit. Both employees were horrible and took forever when it was completely empty. One employee was a total airhead and couldn't listen, and the other employee was lazy and snotty. The first employee walked away half way through making my sub to go talk to a friend and my sub just sat there for 3 minutes. Finally the other employee picked up where the other left off. After being a regular subway customer for 17 years, the employee said he can't make the sub the same way it's always been done. He said "I don't know how much sauce I'

Lettuce? Where's MY Veggies? My god if I just wanted meat I would have just ordered just meat. I drove back in after getting home after I handed my kids and my wife sandwiches to them and saw my sandwiches and noticed that there was very little product that I requested for my order. I understand portion size and nutrition but I am not going to stand there and have the Manager tell me that the amount of veggies they put on was in fact not enough, then go on and tell me that this is reg amount is and if I wanted more to request more. Yea that will work if they actually read the tickets that state extra. They have never put more when I have requested. She could have said yes let me add some more on there for you. No not once. She wanted to talk about her son and being Diabetic and Nutrition.