Subway

Utica, NY · Sandwich shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Utica
#163
of 215 restaurants
City Percentile
17%
rating percentile

Subway is a restaurant located in Utica, NY. It is one of 215 restaurants listed in Utica. Its 3.9-star rating is slightly below the Utica city average of 4.4 stars. There are 10 photos associated with this location.

About Subway

Your local Utica Subway® Restaurant at 1154 Mohawk Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Friday8 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 Alex O'Hara · Feb 2026

I ordered a sub with Italian herb and cheese bread, pepperjack cheese and other toppings, and 4 chocolate chip cookies and 1 white chocolate macademia nut cookie, instead i got white bread, American cheese, not enough dressing on my sub, and my cookies were all incorrect. They don't answer the phone at all either so I'm unable to get a refund.

★☆☆☆☆ 1.0 Tina Hill · Oct 2025

The fact that faith deviated from what my online order said because she didn’t have certain items is unprofessional. She put items on my kids sandwich that could’ve cause an allergic reaction. This isn’t the first complaint about her. She did this to another woman early this morning then called the cops again. Don’t work ina place where you’re not going to follow order details. Then she told the manger I paid less than what my receipt says and I showed the cops my online order and my bank account said the same amount. Now what if I didn’t check the sandwiches and let my kid eat it. Mind you the other one was so messy that as soon as you open the paper condiments dripping out the paper pick the sub up to bite and everything sliding off the bread it was so soggy of mustard and mayo and nothi

★☆☆☆☆ 1.0 Mindy Lawler · Sep 2025

This subway is absolutely disgusting stale bread old steak for the Philly cheese steak no green peppers no onions. Horrible service changed me $19.99 for two 6 inch subs when I clearly said a number 1 and a number 6 ! The sign inside and outside the restaurant says $6.99 for a 6 inch with drink and chips. I will be getting a hold of corporate.

★★★★★ 5.0 Amber Sluss · Jun 2025

So I've never even stepped foot in this Subway. Never even been to the state of New York. But I got an email alert that said someone ordered food (with my info and card info) to this location, and for it to be picked up in about 15 minutes. I immediately called these guys, and the manager said yes the order had been placed, but she canceled them immediately and refunded me on the spot. Of course I immediately changed my Subway password and removed card info. But thank God for this lady or they could have really had a hay day. Someone who actually cares about customers! If only I could be a fly on the wall when the thief walked in expecting their food.

★☆☆☆☆ 1.0 Swan Htet Linn (Marty) · Jan 2026

Don't put sauce on my both of my subs

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.