Subway

I typically set my order for me to pickup my order at the Subway at the college through the app. Somehow, it got transferred to this one, I wasn’t paying attention to the switch up, because typically it’s set to favorite pickup spot, so I didn’t give it second thought it would take me elsewhere. Anyways, after I didn’t realize, that has happened until I went to the college and they said they didn’t have my order. I called this location and told them I would like to cancel; instead of just saying sorry, they basically told me to be more careful, it would be considered a waste and hung up abruptly. Then, took more money out of my card, had I known it was practically robbery for a simple mistake, I’d be more cautious. I’m never going to this one if I was set on fire and needed water.

The last four times I've ordered a sandwich from this place, the bread has been stale, in multiple cases to the point of being impossible to bite through or even cut with a bread knife. When I order things like bacon, which are kept cold and for health reasons REQUIRE heating before putting on a sandwich, the sandwich I recieve is COLD and even when I ask for the sandwich to be toasted what I recieve is lukewarm and clearly undercooked. The last sandwich I recieved was crushed to being half its normal size on one end. Absolutely unacceptable and whoever manages this place is not doing their job. Ordered four sandwiches in a row that could not be eaten at all. Over 30$ gone entirely to waste. Ridiculous.

Would just like to say we got our order from Sheffield Subway and this is a joke. Our subs were on what looks like bread sticks width wise. Making a foot long about the size a 6 inch is normally. Is this a joke or what is happening here? Also the Buffalo sauce was super spicy, but like no Buffalo flavor and red more like sriracha, but gross. Definitely not Buffalo.

Love this location! Idk if it’s the manager, owner, but she’s so nice! Photo is day #2 to finish the other half of my veggie footlong.

I was up there last night to get dinner and sat in the parking lot an ordered on my app. when it was done I pulled up to the curb to pick it up an the man in the store said that it was done when I came in to pick it up. I said i was sitting at the curb. The app said DIne or carry out. I put on the app pick up. And he would not carry it out to the curb. I am handicapped and had to walk in an get my order. I often use coupons there . But I had a bad experience last night. The food is good the service is not the best. All but the bread was tough and hard to chew.