Subway

Frank has made my wife's and my sandwiches for the past week. Out of all the time this Subway has been opened, his customer service is the best I've had offered. He is very honest, friendly and cares about the quality of the subs he makes. This man needs a raise.

If I could give a zero rating I would the manager Jake that was there tonight was rude and honestly I don't think I'll be eating there again. It's like I was bothering him when I was trying to get food.

I went here with my family to eat after shopping at Walmart. I tried to order a chicken ceaser wrap with the cheese heated on the meat but the worker refused saying that policy doesn’t allow them to. I asked if they could melt the cheese a different way and was told no. I was utterly confused! I’ve ordered the same wrap at subways all over Kanawha county and surrounding counties, and have never had an issue. It’s bad enough that a wrap is well over $10 but to not to be able to enjoy it the way I like it is even worse. I decided not to order my food from there. I’m fasting and dieting and am picky when I do treat myself out to eat. My father and son ate their sandwiches (with melted cheese) and was happy with their orders. I won’t be eating at this location in the future due to the rudeness

This Subway and the people here are top quality. The food is fresh and we'll made, clean, organized and tastes great. I get super excited when I get the manager Kimberly because she is super personable and makes the best sandwich. I eat here an average of 3 times a week and will drive farther to come to this one. Easy 5 stars.

I eat here often. Most of my experiences here were positive, until recently. I sit down to order through the app I'm questioned about what bread I'm going to want immediately by a girl that wants to go on break The idea of ordering through the app is that I'd rather not have to speak to anyone, so I'm already annoyed to have to answer questions about an order I'm currently putting in anyway, but whatever, no big deal. They make the wrong sub She asks if I'll accept this sub instead, even though I paid $4 more for the other sub I decline She talks me into taking it for free, since they'll have to throw it away anyway I don't really want it, but accept. I figured I'd throw it in a fridge, and have it the next day or something A guy comes 2 minutes later to take back the sandwich the