Subway

Customer service at this particular subway is awful. Stood waiting for 5 minutes watching through the mirror posted up on the wall, at the employees play on their phones. When i finally said something, i was just told that i should have hit the bell thats incredibly hard to notice instead of waiting for someone to attend the restaurant. They also tapped the mayonnaise bottle ontop of the trash can before putting it on my sandwhich. Cleanliness and customer service have always been particularly awful at this location but today really takes the cake.

Saturday 2/26, my fiancé and I check to make sure the store is open via checking google and order sandwiches through Subways website. Get the the store and they are closed. No biggie, Obviously someone just didn’t take the time to update their open/close status online. Call today and speak to Bri (or Bre) tell her about the paid order we did not receive. She finds the order and says they will make it and we can pick it up. She READ me the order before we hung up. My fiance comes back and opens her turkey sandwich. It is literally a ball of lettuce, mayo, and cheese. NO TURKEY and the wrong bread. I call back and ask them to refund the entire meal as this is 2 wasted trips. Bre says they can’t refund the correct sandwich only the turkey one and they cant refund my card they can only do c

I ordered on the SUBWAY® app, proceeded to the location to find out that the night staff had not shown up so even though we paid for it, they didn’t make the subs then we were told because they didn’t accept it. It would be refunded back to the card, which it wasn’t so we had to make another trip back to the store This morning this is very unacceptable. The management at that location in Quechee is horrible. They need to do a better job at finding associates with better management skills

Food is always fresh and made exactly how we want. The staff is friendly & the new GM is very nice, fast, & accommodating. The restaurant is always fully stocked & clean. We’ll be back!

Terrible service, closed at 3:40 when I needed food.