Subway

Went during lunchtime and there was quite a line of people but Veronka there didn’t miss a beat! She was clearly on her own but got everyone taken care of in a timely manner and the sub was delicious. She crushed it for being on her own! Thank you!

Single staffed during peak hours on a nice day. Employee said that the crew left for the day because they were “slow” yet the floors and tables were a mess, things like lids etc low in stock and the cambros were low in stock and a complete mess. I felt bad for the girl trying to handle a long line plus online orders etc. I think she did a great job under pressure. I believe her name was Isabella. This location needs to get better at staffing for peak hours and if they are slow someone should be doing things to help the store operate more smoothly instead of just going home. Topping cambros and/or food prep, sweeping the floor, wiping down tables, it all helps. Attached is a picture of the training module made for employees NOT customers. I find it funny that someone placed this in clear vi

Food was good, though Nathalia i think her name was was rude to both her customers & coworker. I get having a bad day and don’t pay much mind to poor customer service but i just felt bad for that poor girl she was working with.. she was just working and getting yelled at & was very meek and quiet, makes me wonder how she treats her coworkers when customers aren’t present.

3 rd time now in 4 orders that we were missing part of our order! Bread tasted like it was week old dry hard bread all the way through. Sandwiches were slopped together most of the toppings not even in the sandwich.

Picked up sandwiches for the whole family today. Was excited the sweet onion sauce was back. Turns out it's not, they are just still using the bottle that says it and it has sweet onion teriyaki in it. Employee conformed it was sweet onion to me then when I said it was dark made up some excuse of it changes color in the fridge. Whole sandwich is ruined because of it and it's the second time I've been lied to about this. If your employees don't know what the sauce actually is they shouldn't be saying they do! I hate teriyaki and I'm done giving this store chances.