Subway
Niagara Falls, NY · Sandwich shop
- Address
- Subway, 2608 Pine Ave, Niagara Falls, NY 14301
- Phone
- (716) 524-2007
- Website
- restaurants.subway.com/united-states/ny/niagara-falls/2608-pine-ave?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=28754&utm_campaign=evergreen-2020&y_source=1_MTQ4OTYwODQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 8 AM Sat
Subway is a restaurant located in Niagara Falls, NY. It is one of 275 restaurants listed in Niagara Falls. Its 4.0-star rating is slightly below the Niagara Falls city average of 4.2 stars. There are 10 photos associated with this location.
About Subway
Your local Niagara Falls Subway® Restaurant at 2608 Pine Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More
Hours
| Friday | 8 AM–9 PM |
Customer Reviews
Worst experience ever. Staff made my order wrong and when I said why you made wrong she said she dont have veggie patties so made order which ever I like. Go online and Cancel your order I know I made it wrong but will not do any thing. When I ask for manager she said same thing yeh we made is wrong because we are out of veggie patty but we can take your order back or cancel your order that what our owner told. Go do online compliance and get your money back. Very rude staff I place order on October 30 between 6-7pm.
Almost every time I order from this restaurant through DoorDash, they are out of something. They never contact the customer, which they should be able to do because it's not the dashers job. And they should also update their system so they don't have items that are not available. I have a restaurant and I use DoorDash there, so I know this is very easy to do. I'm not sure why the service is always so bad and so rude.
Huge thanks to the two ladies working today, 10/5/25 at 1:20 p.m., for the excellent service. I especially want to recognize Sam—she was incredibly professional, courteous, and attentive to my order. I’m very particular about how I like my subs, and she didn’t hesitate to accommodate every detail without rushing me. She deserves a raise!
I ordered with DoorDash, apparently orders for delivery through this service don't get the same attention or care. My most recent order was to make use of their 2 for 1 sale, being as I like to have a sandwich for lunch and save one for work later on in the evening and the saving sure help when I too make minimum wage. My 2 BLTs were not made the way I paid for. I requested American Cheese on them, not even a slice of cheese on them anywhere. I requested DOUBLE for my bacon, spinach, and tomato; I got sad flaccid sandwiches. I will likely never order from here again, via DoorDash or otherwise. I suggest other customers go elsewhere or watch them like a hawk, because clearly they do not care.
if i could give zero i would! they have very ignorant employee there and she should not be in customer service, shes attitude filled everytime i have gone in there and now when she was told she made an order wrong she decided to scream at her customer instead of speaking with them and trying to figure things out.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.