Subway

Menlo Park, CA · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Menlo Park
#69
of 125 restaurants
City Percentile
14%
rating percentile

Subway is a restaurant located in Menlo Park, CA. It is one of 125 restaurants listed in Menlo Park. Its 3.7-star rating is slightly below the Menlo Park city average of 4.2 stars. There are 10 photos associated with this location.

About Subway

Your local Menlo Park Subway® Restaurant at 809 Santa Cruz Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday8 AM–8 PM

Customer Reviews

★★☆☆☆ 2.0 Sean Leone · Dec 2025

I used to frequent this location (at least once a week) because my boss had me pick up her regular lunch order. As a policy, they never take coupons or promotions, and are often out of ice. When my boss used gift cards, they would "stop working" the third or fourth visit that we tried to use the same one while there was still money on the card. The employees are nice though.

★☆☆☆☆ 1.0 N Hopkins · Oct 2025

I ordered a sandwich combo yesterday. DoorDash driver shows up with just the sandwich. I asked the driver if he was given any other items, he said no. I called and to let them know and I was going to let it go until the gentleman I spoke with said to call tomorrow and let the manager know. I called today and asked for the manager and the same gentlemen (I think) asked what it was because the manager hadn’t arrived. I explained the situation and asked if I ordered again, could he just add the forgotten items to the new order and he said sure. I provided my name and number and he said as soon as he gets the order through Door Dash, he’ll add the items. DoorDash driver shows up with the new order and the combo items were not included yet again. I’m over it and definitely not ordering subway a

★★★☆☆ 3.0 Angie MzChocolate · Nov 2025

I was very disappointed in my visit. I got a steak and cheese 6 inch. There was a lot of cheese and the meat wasn't very warm so the cheese didn't melt. The sodas tasted horrible like there was no carbonation.

★☆☆☆☆ 1.0 Julian Cisneros · Mar 2023

Terrible customer service, soggy food, and little to no meat. I placed an in-store pickup and my food was not made until 10 minutes AFTER the max pickup time. After my sandwich was made, they left it behind the counter and did not place it on the to-go stand. I went up to the counter and requested the sandwich which they rudely told me to wait and that it was still being made. They handed me the same sandwich behind the counter and did not include napkins. Don't bother coming here.

★★★★★ 5.0 Rohini Kumar · Nov 2025

Had pleasure on meeting my friend today and seeing the amazing people was very inspiring

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.