Subway

Mauldin, SC · Sandwich shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Mauldin
#21
of 46 restaurants
City Percentile
18%
rating percentile

Subway is a restaurant located in Mauldin, SC. It is one of 46 restaurants listed in Mauldin. Its 3.1-star rating is slightly below the Mauldin city average of 4.3 stars. There are 10 photos associated with this location.

About Subway

Your local Mauldin Subway® Restaurant at 394 W. Butler Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Friday8 AM–10 PM
Saturday9 AM–9 PM
Sunday9 AM–11 PM
Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Ilayda Kikis · Jan 2026

We have visited this Subway location occasionally in the past, mainly because of the friendly and helpful service from one particular employee, a woman originally from Chicago. Her customer service was the main reason we kept coming back. Over time, however, the overall experience has changed. Recently, the owner has been present more often, seemingly stepping in due to staff shortages. Unfortunately, from our personal experience, this explains many of the negative reviews we had previously read and can now relate to. During our last visit, we noticed very small portions of vegetables such as cucumbers and jalapeños, and the overall value for the price felt lacking. This is our personal perception, but it added to the feeling that cost-cutting may be prioritized over customer satisfactio

★☆☆☆☆ 1.0 Coathanger · Feb 2026

Avoid this subway entirely. I ordered online and got a free sub with my rewards points. When I got in the store; I noticed the man had made my sub wrong. Not only did he refuse to remake the sub correctly; but he told me that because my sub was free he wouldn’t remake it, and then told us to get out of the store. So I never got my food, and I didn’t get refunded since I paid online. Absolutely terrible experience, avoid at any cost, just go to a different subway or store entirely; there’s a Jimmy John’s right nearby go there instead

★☆☆☆☆ 1.0 Ken · Mar 2025

Visited Saturday 3-25-25 The first red flag - Despite numerous ads on Subway's website for discounted subs and signs to encourage one to download the Subway phone app for special deals, when the staff was asked about it, they claimed not to know anything about how to access these, so called, specials. I didn't have a problem paying full price before I heard about the specials but I felt slighted when I learned they existed but, obviously, not available to everyone. Proceeding with the order, the second red flag was the response I got when I asked for the bun and cheese to be toasted before the (cold) tuna was put on the bun. I was told the bun was already hot and she proceeded to simply add the tuna. Huh? Maybe the toaster was on the same breaker as the hand dryers. The final straw

★★★★★ 5.0 Joker · Dec 2025

A family member recommended this location! Really friendly team I enjoyed eating here the family and employees are all very kind and hospitable the food was great and done very well the place is clean and the meats and veggies look fresh I will for sure be returning to this place Thank You very much to everyone!

★★☆☆☆ 2.0 Courtney Cohen · Aug 2025

We went to this location at 6:15 pm. Two employees working and one customer being served. Really slow and not very friendly. Asked for extra jalapeños but was given very few. When we asked for 4 mayo packets (we wanted on side due to taking our 2 sandwiches home), the guy told the other employee "no, only 2" and thats all we were given.

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options ✓ Catering ✓ Counter Service

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.