Subway

It's genuinely sad to see how far this location has fallen. This Subway used to be amazing, but it has completely lost its way. Even after showing her the confirmation on my phone, she refused to give us the food or a refund. Her only "solution" was for us to just pay for it all over again. Absolutely terrible service and a total lack of common sense. Definitely not the same place it used to be.

I haven't been to a Subway in a while, but there are limited options here in Lex. The young lady behind the counter had a fantastic attitude, joked around and was excited to work. You don't find that much. The sub was made well and ingredients all looked fresh. It was a very clean location. Having a great staff who are efficient and kind is what is missing these days. It made me appreciate not stopping at one of the other fast food spots.

Don't have have the stuff other subways have also isn't handicapped accessible and it needs a make over paint looks like its peeling off and the floor was disgusting looking. Will never go back unless it's fixed

Rude older lady behind counter. Usually like this Subway, but if I'm going to be harassed for ordering my food. I'll take my money elsewhere.

The people that work at this Subway are very polite. I usually order through the app and go pick up my order. I don't like to write negative reviews. This particular location never gets my order correct. Today, I ordered a steak, egg, and cheese wrap. I paid extra to have them add bacon to it. There was no steak on it at all, and it had 2 strips of bacon. It might as well have been an egg and cheese wrap. The ends weren't even folded. There was stuff falling out all over the place. This is the least busy Subway I've ever been to. It seems they should have plenty of time to read the order and make it correctly. The last time I was there, the girl that made my order put all my food in a bowl instead of making the sandwich I ordered. She assumed it was a bowl because I had ordered a bowl for