Subway
Greencastle, PA · Sandwich shop
- Address
- Subway, 10830 John Wayne Dr, Greencastle, PA 17225
- Phone
- (717) 593-9955
- Website
- restaurants.subway.com/united-states/pa/greencastle/10830-john-wayne-drive
- Status
- Closed · Opens 9 AM
Subway is a restaurant located in Greencastle, PA. It is one of 42 restaurants listed in Greencastle. Its 3.5-star rating is slightly below the Greencastle city average of 4.5 stars. There are 10 photos associated with this location.
Hours
| Saturday | 9 AM–8 PM |
Customer Reviews
Complete disappointment. Been a LONG time having Subway. Saw ad on television. Downloaded app. Ordered sub of the day and made it footlong. Asked for extra onion. Nope. Asked for extra lettuce. Nope. Not aggagerating. Sub was pathetic. A little lettuce and onion. Had to open sandwich to see if meat. Looked to be about 3 ounces. 2 thin layers of meat. Sandwich closed had cut bread edges touching on edge. A sad experience. I can go to the sub shop down the road and get a $10.50 sub that's really good and all ingredients are represented well. This had to be a joke. I'm not laughing.
Add ons like cheese and avocado are double the rate of most subways around here, and even asking for more of everything multiple times the sandwich still looks like it was made on starvation rations. Also, they pretended to be out of some of the ingredients until I told them that I was just going to go somewhere else, then suddenly they could get some more out of the back. 2nd worst subway I have ever been too, and I've been to probably a hundred of them all over the country.
Don’t even bother wasting your time here. This is one of the worst shops in the area. We placed a mobile order last night and when we returned home they made all 4 of the subs THE SAME. We called immediately when we realized and am employee wanted us to come back in which it would’ve been closed by the time we got out there so he reprinted our receipt and left a note. When we showed up today hoping they make things right we were rudely told “today’s a new day. There’s nothing we can do.” Honestly I’m just waiting for this place to close down permanently they barely get any business as it is.
I ordered on the app on my way to work one morning. When I got to work, on my lunch break, I saw that whole order was incorrect. I called the location and the employee was very rude when I informed them I couldn’t come back with the sandwiches to exchange so they can remake them. I offed photo proof and they admitted they had incorrectly made the order—putting in bacon in food when I had religious food restrictions. Super insensitive and I will avoid this location at all costs.
Majorly lacking in quality and portion. The meat/cheese case has a metal lid so you can't even see what the options are. The lettuce was disgustingly brown and only a small amount was spread on my sub. The bread was dry, and the portions were extremely scant!! Bathroom was also out of order. Definitely better food options close by!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.