Subway

I did a pick up order for a sub and 3 cookies. First, the sub wasn’t toasted which you can see on the receipt it says, “toasted.” Then, I only received 1 cookie when I ordered 3, and the one cookie I did receive was hard as a rock.

Ordered online. Got there didn't have anything I ordered and refused a refund or my money on a gift card! Said I just had to come back to get my food on another day. Don't suggest using the app, and paying in advance because you will be screwed out of your money if something happens! Don't want to go back but have to to get my money's worth. The whole refusing a refund is bs. Wasn't pleased with the whole experience. And don't try to call to speak to a manager because they will NOT answer the phone for anything! 0/10

I updated this based on one employee(i forgot to do this the same day) I don't know her name but she has pink hair. An male employee got an in store order of 5 subs and had a customer behind the one he was making. So he went to the back to get her before he started on the 5 and she didn't show up until he was almost done with the 5 subs

I ordered an Italian sub at this location in Bristol, TN on Volunteer Parkway. The employee who prepared my sandwich was touching everything, did not wash her hands and did not wear gloves. When she asked about toppings, she used her hands to dig into them, fingernails first of course, contaminating every topping container she dug into. Because she was an older woman, I didn’t want her to get fired and there was another customer in the shop, I left speechless and decided to call the manager to request she reeducate her employees about hygiene in food preparation. I went to the shop on two different occasions and called on another occasion (during the day each time) and, again, there was no manager available. I took the sandwich and receipt back to the location, explained my issue and

So for someone that's new here, I read the reviews and had 4.1 Stars. I'm here to tell you after today. I don't feel like it deserves that much. The one I went and knew there were three people standing there bored out of their wits with nothing to do. That being said, the one girl that was making my food seemed dry. You couldn't have got any drier than the Sahara desert. I ordered a 6-in meatball sub toasted. The other one a chicken bacon ranch three cookies. After almost $20 spent there got home. Both of my sandwiches were stale. There was only one slice of bacon on my bacon ranch chicken sub. My cookies. Let's don't even go there. They were hard and not fresh at all. I ordered three cookies, two chocolate chip, one oatmeal. The oatmeal one was okay. The others not so much. Is it too much