Subway

I ordered online to get the $6.99 any sub deal, and the receipt very clearly said that I wanted extra olives and onions and I received barely any olives and did not receive any onions. The onions are an important part to add flavor to the sub I got too so it ruined my sub. I called and spoke to the manager and they said that only 4 olives typically come on a foot long, so if I asked for extra olives it would only be 8. Which is ridiculous. Olives aren’t even expensive, so to be stingy with them is crazy to me. I’ve been to many Subways and the ones that are stingy about their vegetables, I don’t go back to. And regarding the fact I received no onions, they didn’t apologize and offered to have me bring my sub back so they can remake it and by that time I was already back home since I assume

It is Saturday evening, store is steady, Ashley is the only staff member, every customer had a specific way they wanted their sub made... Ashley handled each of them/us with patience and grace, never once did she give the impression that we were a bother. The service industry needs more humans like Ashley. I will go wherever Ashley is just be have the type of service I received. Thanks Ashley, keep up the good job

This was easily one of the worst customer service experiences I’ve ever had. It happened on October 29 around 8:07 PM at this location. I accidentally sent an online order here instead of the store near my home — which is about 30 minutes away — and I called within minutes to explain the situation. I then drove to the store and politely asked if there was any reasonable solution (refund or remake). I paid for a proper meal, not something reheated and handed back. The heavyset African American male employee with short hair in waves (around 5’10”, and appeared to be the one who made the food) instantly became hostile. Instead of listening, he started yelling, used profanity, put his hand in my face, and kept shouting “take it or leave it.” He also kept saying “I have nothing to do with the

I had one of the most disappointing experiences at this Subway. The staff was extremely disrespectful, and the service was unbelievably rude. They even argued with me about which toppings come on the sub, which was completely unnecessary. From the moment I walked in, the atmosphere felt negative — no greeting, no acknowledgment, no respect. Even the manager joined in the complaining instead of setting an example for the team. It was clear that customer care was the last thing on anyone’s mind. If I were the owner, I would seriously reevaluate this entire team. This location does not represent the Subway brand well, and I would never recommend it to anyone.

There is no reason for the employees to have an attitude because I have a free foot-long from the subway club. I had no idea how it worked, and I had a few very simple questions was met with attitude. But the food was good.